Front desk & enquiries
● liveSee every enquiry and conversation, how quickly and how well it was handled, and the revenue riding on it.
Oversight, made operational
Run the whole business from one clear view.
The people you serve, the work in motion and the numbers that matter, together in one place your team can act on.
Curem pulls your operation into a single live picture and joins up the tools you already use, so you spend less time hunting for answers and more time running the business.
Private to your business. Set up and run for you by DigitalOps.
Enquiries today0
On time0
In play0
Open items0
This week● on target
New booking confirmeddone
Enquiry answered in 4h 12mon time
Invoice overdue 2 dayschase
The answer to how is the business doing is usually scattered across spreadsheets, inboxes and a dozen open tabs. Curem keeps it in one place, current, and in front of the people who can act on it.
A live picture
The whole business, on one screen.
Open Curem and see where things stand right now. What came in today, what is on track and what is slipping, who is carrying it, and what it is worth. No exporting, no chasing five systems for a single answer.
- Today's activity across every part of the business
- Targets you can see slipping before they are missed
- The number behind every line, not just a count
You should not have to log into five systems to learn how your own business is doing.
Curem is the one place it all comes together.
One record per person
Know the whole story of every customer.
A first-time enquiry and a ten-year regular are the same person to Curem. Every booking, message, invoice and deal sits on one profile, in order, whichever part of the business it came from. Pick up any conversation already knowing the history.
AR
● active
Customer profile
one person · every interaction
- Booking confirmed
- Invoice paid
- Enquiry answered
- Opportunity opened
- Follow-up due
Real time, always on
Catch the business you're about to lose. Recover what you still can.
Curem watches every enquiry, conversation and account as it happens. The moment one turns the wrong way, a reply going cold, a renewal slipping, a good customer cooling off, the algorithms flag it while there is still time to act.
What is already gone is left alone. What can still be saved is put in front of the person who can save it, with the money at stake attached, the instant it matters.
- Prevent. Risk is spotted before it becomes a loss, while the customer is still in reach.
- Recover. Still-saveable revenue is surfaced and chased while the window is open.
Recovery, live
watching 1,284 accounts
Recovered this month0
Caught in time0
Revenue recovered▲ trending up
Reply going cold, 6h$4.2krecovering
Renewal slips in 3 days$9.0kflagged
Complaint turned around$2.1ksaved
Built for the work you do
Turn on the parts of the business you need.
Curem is made of focused tools that share one foundation. Start where it hurts most and add the rest as you grow. Because they all work off the same customers and the same history, each one is useful from the first day.
Sales & pipeline
soonTrack opportunities against customers you already know, so nothing slips and every deal carries its history.
Marketing
soonReach the right people with messages they agreed to, built from what you already know about them.
The rest of the business
plannedDocuments, training, responsibilities and the everyday running of the place, on the same foundation.
Your tools, joined up
Bring in the systems you already run.
Your accounting, booking, support and chat tools feed straight into Curem. Everything lands in one shared picture, and if you change a tool later the history stays with you. You are not starting again, and you are not locked in.
Nothing slips
Everyone knows what they own, and whether it is on track.
Responsibilities map to live measures, so a target that is sliding is visible to the person who owns it and to you. Oversight that stops at a dashboard is just a report. Curem is built to carry it through to the action that closes the gap.
0answered on time
0avg quality, out of 5
0recovered last quarter
Built around you
Your business runs in its own private space, with your data kept to itself and access that follows how your team is set up. The platform, the method and the standards behind it are run for you by DigitalOps.